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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle D

March 28, 2025

5  out of  5
rating by Michelle D
"Accommodating, friendly, kind, patient, and professional. So happy to have found Nasima and Nicole."
We responded:
"Hi Michelle, Thank you for your positive review. I am glad to hear that you had such a great experience with Nicole! We are looking forward to working with you for your insurance needs. Thank you, Nasima "
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Dave Lalbachan

March 27, 2025

5  out of  5
rating by Dave Lalbachan
"Nasima and her staff are always at my disposal if I have any questions or concerns about my policy. It is a privilege to be a client of her agency."
We responded:
"Hi Mr. & Mrs. Lalbachan, Hope all is well!! Thank you so much for your positive feedback. We truly value our relationship with you! Thank you, Nasima "
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Floyd Brown

March 25, 2025

5  out of  5
rating by Floyd Brown
"From start to finish the experience was excellent with Nicole. Truly some of the best customer service I’ve received in a long time. Would recommend her to my family and friends. She’s a gem and represents the company she works for so well!!!! Thank you again for everything."
We responded:
"Hi Floyd! Thank you so much for your feedback. I am glad to hear that you had a great experience with Nicole. We are happy to have you and your family as customers! Thank you, Nasima"
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Tom Gainor

March 24, 2025

5  out of  5
rating by Tom Gainor
"Nasima and her staff are totally committed to serving their clients. For professialism and service there is one place to go, Nasima Moody State Farm Agency!!!"
We responded:
"Thank you so much for your review! We enjoy working with you!"
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Darla Sechrest

March 7, 2025

5  out of  5
rating by Darla Sechrest
"Nasima and her team do a great job! They answered all my questions and helped me find the right auto coverage for my needs. I definitely recommend them!"
We responded:
"H Darla!! Thank you for your comments!! We greatly appreciate it!! Nasima "
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Katherine Martinez

March 6, 2025

5  out of  5
rating by Katherine Martinez
"I recommend them to everyone I know! Not only do they have great prices on their policies,they treat you like family. Nasima and her team are great. Nicole always is prompt and very nice. Thank you Nasima for teaching me about the different insurance options I have for my family."
We responded:
"Hi Kathy!! Thank you so much!! We really appreciate our relationship with you and enjoy having you as a customer! Thank you, Nasima "
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mauricio zapata

February 28, 2025

5  out of  5
rating by mauricio zapata
"I had the most beautiful experience with Nicole. She is my sales agent Auto Insurance Representative. I was so happy and pleased with what she offered me for my two cars. I couldn't turn her down."
We responded:
"Hi Mauricio! I am glad to hear that you had a positive experience with Nicole!! Thank you for your feedback!! We look forward to building a long lasting relationship with you. "
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Mildre Bello

February 28, 2025

5  out of  5
rating by Mildre Bello
"Ella es muy amable me en canta qué ella sea mi agente es muy especial"
We responded:
"Gracias por sus comentarios Mildre! Me complace escuchar que su experiencia con Emmy fue positiva. "
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LENNY RODRIGUEZ

January 30, 2025

5  out of  5
rating by LENNY RODRIGUEZ
"Nicole the best helped and saved me alot of money"
We responded:
"Hi Lenny, thank you so much for your review! It's great to hear that Nicole was able to assist you. "
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Laura linares

January 10, 2025

5  out of  5
rating by Laura linares
"I recommend this State Farm team time and time again!! From the moment I walked in, I was greeted with professionalism and a genuine willingness to help. They took the time to thoroughly understand my insurance needs and provided clear explanations for all my options. What truly stood out was their exceptional customer service. Whether it was helping me find the best coverage for my car, home, or life insurance, or quickly addressing my questions and concerns, they always went above and beyond. This team made the process seamless and stress-free, and I feel confident knowing I’m well-protected. If you’re looking for an insurance agency that treats you like family and prioritizes your peace of mind, this is the one! Laura"
We responded:
"Thank you, Laura!! I truly appreciate your feedback!! "
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Jessie Palau

January 10, 2025

5  out of  5
rating by Jessie Palau
"⭐️⭐️⭐️⭐️⭐️ Nasima and her staff are incredibly professional and knowledgeable. She takes the time to thoroughly walk you through your policies, ensuring there are no gray areas and that everything is crystal clear. Highly recommend!"
We responded:
"Thank you so much for your review, Jessie!!"
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Andrea Zubiate

January 10, 2025

5  out of  5
rating by Andrea Zubiate
"I’ve had a fantastic experience with my State Farm agent! They are always attentive, available when I need assistance, and provide great customer service. Whether it’s answering questions, or reviewing my policies, they consistently go above and beyond to make the process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for your review Andrea!! I truly appreciate it!! "
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julio cesar perez

November 2, 2024

5  out of  5
rating by julio cesar perez
"Emmy has amazing customer service and she’s very helpful always happy to answer all my questions!"
We responded:
"Hi Julio!! Thank you for your positive feedback. I'm so happy to hear that Emmy was able to assist you. Thank you, Nasima "
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Tammi DeFrancisco

October 30, 2024

5  out of  5
rating by Tammi DeFrancisco
"Wonderful customer service with Emmy!"
We responded:
"Hi Tammi, thank you so much for your review. I am glad to hear that you had a great experience with Emmy!! Looking forward to building a long- lasting relationship with you. Thanks, Nasima "
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gabby 0602

October 26, 2024

5  out of  5
rating by gabby 0602
"Nicole, is an amazing worker here at State Farm, there is never an issue that can’t be fixed without her help. Nicole is kind, considerate, and determined to solve any inquires I may have; her love for her job shows in the way she cares for her customers! State Farm is the place I go to not only for their great deals, but amazing employees!"
We responded:
"Hi Gabby, I'm glad to hear that you had a positive experience with Nicole!! Your comments are truly appreciated! Thank you! Nasima"
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Natalie Sanchez

October 25, 2024

5  out of  5
rating by Natalie Sanchez
"Speaking with Nicole is always a pleasant experience! She is highly knowledgeable and has provided excellent assistance. She ensures every process is easy going and stress free, which I very much appreciate!"
We responded:
"Hi Natalie! I'm happy to hear that you had a great experience with Nicole!! We truly enjoy working with you and your family! Thank you! Nasima "
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Gaston Sanchez

October 25, 2024

5  out of  5
rating by Gaston Sanchez
"Truly appreciate everyone at State Farm. Nasima and her team are true professionals. Our representative Nicole is always providing guidance and advice with policy updates!!"
We responded:
" Hi Gaston! It's a pleasure working with you and your family. Thank you very much for your positive feedback!! Nasima "
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Tiffany Silerio Collie

October 25, 2024

1  out of  5
rating by Tiffany Silerio Collie
"So shady. I unfortunately have my policy with them. Once you start with this office you're stuck and can't speak with customer service because it reroutes you to them. They increased my rates without telling me and since they know you're stuck the attitude is horrible. Worst car insurance experience I've ever had. Prior to this issue I actually liked the office but they are just money hungry and they are more expensive than other companies. The 5 star reviews are the ones they haven't screwed over YET. It took a year and a half for them to do it to me."
We responded:
"Hi Tiffany, I'm sorry to hear that you feel this way. Your rates are not calculated by our agency. Nicole mentioned that you hung up on her when she was trying to explain that your discount was removed due to the fact that you no longer have multiple vehicles. We would prefer an opportunity to discuss your situation with you directly. Please give me a call or let me know a time when you would be willing to speak. Nasima "
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Brishaun Thompson

September 27, 2024

1  out of  5
rating by Brishaun Thompson
"Today I contacted Ms.Moody after receiving a letter along with my family that after 20 years of being serviced by state fa between car insurance and life insurance we were dropped. The explanations given one vehicles letter had been cleared up. When I called to speak to Ms. Moody she was abrasive and combative as she was offended already because the “insurer “ as she was not pleased with his service and experience and she “tried “ to help us after my husband suffered injuries and we were lowballed on our claim, she told me that wasn’t a State Farm “issue” and that we are dropped and she doesn’t have to explain anything to me! I have never experienced such a traumatic incident in where my family loses our car and suffers injuries and a State Farm agent states that’s not her problem after we are dropped. Moody proceeds to tell me she can’t tell me any info but tells out someone had 9 tickets and there is no record of that on ANY driver…. She was mean and unprofessional and took everything personal as if she in my family’s situation! Steer clear of this agent her behavior was gaslighting and malicious! You spend years of given your money to be insured and they treat you like trash!"
We responded:
"Brishaun, your Father who left the previous 1-star review, directly related to this same matter, is the insured. We can only discuss certain matters with him. The words used in this review are concerning, and do not provide an accurate account of what occurred. I hope you and your family, take the time to rectify the issues that lead to the decision made by the company. Wishing you all the best."
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Eddie Thomas

September 25, 2024

1  out of  5
rating by Eddie Thomas
"Don’t have an accident, you’ll get cancelled!!"
We responded:
"Eddie, you are well aware of the reason that your policy was cancelled. This review provides an inaccurate statement as to your particular situation. State Farm takes your driving record, and the driving records of those in your household into account when making decisions. Our agency cannot control how individuals drive or how they handle their legal or financial obligations. I tried to reach out to you to discuss this, but my calls were not answered. Unfortunately, your review does not provide adequate feedback with regards to how our agency treated you and your family as customers, regardless of the multiple situations we have had to assist with. If you would like to discuss further, feel free to reach out to me, Nasima "
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Kayla Ferguson

August 30, 2024

5  out of  5
rating by Kayla Ferguson
"I’ve recently spoke to an agent named Alana in regards to a new policy. She was actually very knowledge she saved me so much time"
We responded:
"Thank you for your review!"
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Quintravious

August 30, 2024

5  out of  5
rating by Quintravious
"Alana had great service"
We responded:
"Thank you for your review!"
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Cheeckslapper

August 30, 2024

5  out of  5
rating by Cheeckslapper
"I had the best experience with Alana she had the best service"
We responded:
"Thank you"
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NiyaBabyy TV

August 30, 2024

5  out of  5
rating by NiyaBabyy TV
"alana gave great service"
We responded:
"Thank you for review."
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Itati Rivera

August 29, 2024

5  out of  5
rating by Itati Rivera
"I went from paying 600 in car insurance to 424 thanks to Alana! She’s definitely such a sweetheart and really went out her way to help me! I appreciate you so much Alana! They are lucky to have you :)"
We responded:
"Thank you for your review!"